Callto365 announces the World’s first PABX (PBX) for Microsoft Teams
- CallTo365 provides end-to-end Teams telephony services, covering all aspects of calling from Teams.
- Services already offered by CallTo365 include international numbers, cost-optimized Global SIP trunking, fully managed Teams SBCs, and 200+ CRM integrations.
- CallTo365’s Private Automatic Branch Exchange (PABX) for Teams is a global first, giving organizations the ability to route incoming and outgoing calls efficiently to and from Teams, native in your Teams client.
- The CallTo365 platform adds additional features to what is standard included in Calling with Teams Only like advanced IVR and Automated Call Distribution (ACD), call classifications, reporting, CRM integrations and AI integrations - with considerable cost-savings.
16 July 2024, The Netherlands – CallTo365 announces the launch of the World’s first Teams Private Automatic Branch Exchange (PABX). Via this Teams Calling platform, organizations can distribute voice calls to agents using Teams.
Microsoft Teams is swiftly becoming an essential part of the everyday business toolkit, yet it lacks the native ability to handle enterprise telephony. CallTo365’s PBX for Teams means that businesses can enhance Team’s capabilities to include all the features expected of a modern telephone system.
By enabling the handling of voice calls directly through the Teams client, businesses of any size can unlock new value sources and even greater levels of productivity. CallTo365’s PBX for Teams makes it possible to classify incoming calls, collaborate on calls, integrate virtually any CRM, and provide a variety of advanced routing options that ensure the most efficient service is provided to each caller.
“CallTo365 is very proud to introduce the world’s first Teams PABX. By converting Teams Calling into a full-function telephony system, this innovation paves the way for numerous organizations to integrate and streamline their Teams-based processes alongside first-class call handling within a single, unified environment. Callers can be efficiently routed to the right person every time, and queries can be handled in a professional way with the best tools at the agent’s fingertips.”
With this new PABX for Teams, businesses can route their incoming and outgoing calls in the most efficient way, using a solution that’s built for their evolving needs. CallTo365’s Team PABX allows organizations to leverage technologies such as Interactive Voice Response (IVR), Automated Call Distribution, Call Queuing, and more – alongside the numerous native benefits of Teams Calling.
About Callto365
Based in The Netherlands, but serving customers in over 70 countries, CallTo365 is an end-to-end solution provider for Microsoft Teams Calling, offering a complete suite of services for organizations that want to get the most out of Teams as an integrated telephony solution. Founded in 2020, the company has worked hard on integrating voice solutions onto their Teams platform over the past 4 years.
While many IT professionals have extensive experience in Microsoft Teams, telephony remains an area where in-depth specialist knowledge and expertise are required. By providing a complete service that bridges the gap between these two technological domains, CallTo365 enables organizations to create the ideal solution for their unique needs.
Working with partners and customers
As well as working directly with end-customers, CallTo365 collaborates extensively with selected partners and Microsoft Managed Service Providers (MSPs) to offer an enhanced offering that includes full end-to-end telephony. As well as providing expertise and technical support for each solution, CallTo365 further empowers partners with optional training and sales support. Current Microsoft and IT partners include ROGER365.io, Arcus IT, Enreach, Hallo,, SPEYK, Voys, loogisch, Voclarion, and many more.
The list of services offered by CallTo365 is exhaustive, covering every element of telephony and its intersection with Microsoft Teams. CallTo365 assists businesses, Microsoft Service Providers, and other partners by providing services such as Teams SBC management, Phone app for Teams, Global SIP trunking, cost-effective international calling, Teams-based telephone system (including desk phones), CRM integration, and an omnichannel Teams Contact Center.
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For more information (press only): Aleta Verrips, aleta@callto365.com
